Welcome to A11 ON3 EARTH !

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We are committed to delivering our Earth-based, all-natural products to you with care and efficiency. Please review our shipping policy below.

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Processing & Shipping Times

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• Orders are processed within 1-3 business days (excluding weekends and holidays).

• To ensure your products arrive safely and in a timely manner, we only ship orders on Mondays and Tuesdays. This prevents extended transit times over weekends and helps maintain the quality of our products.

• Once shipped, delivery times vary by location:

  • Domestic (U.S.): 7-10 business days​

  • International: 10-14 business days 

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Shipping Rates & Community Perks

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• Standard shipping rates are calculated at checkout based on weight and destination.

• Free Shipping for Community Members: Customers subscribed to our All One Earth Connection Community enjoy free shipping on all orders aas our way of saying thank you! Not a member yet? [Join here] to unlock this benefit.

• We partner with [Shipping Carriers, e.g., USPS, UPS, FedEx] for reliable delivery.

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Order Tracking

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• Once your order ships, you'll receive a tracking number via email.

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Shipping Restrictions

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• We ship worldwide; however, live plants can only be shipped within the U.S. Due to international agricultural regulations, we are unable to send plants outside the country. 

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Sustainable Packaging

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• We prioritize eco-friendly, biodegradable, or recyclable packaging to align with our commitment o nature.

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Lost, Damaged, or Delayed Orders

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• If your order is lost or arrives damaged, please contact us at info.a11on3@gmail.com within 24 hours.

• Shipping delays caused by carriers are out of our control, but we will do our best to assist you. 

 

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International Shipping

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• We ship worldwide! However, customers are responsible for any customs fees or import duties.

• Some countries may have restrictions on certain natural products. Please check your local regulations.

 

Returns & Exchanges

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• Due to the nature of our products, we do not accept returns. However, if there is an issue with your order, contact us at info.a11on3@gmail.com with 24 hours, and we'll work to make it right.

 

 

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For any questions, reach out to us at info.a11on3@gmail.com

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THANK YOU FOR CHOOSING A11 ON3 EARTH